Scrum-Developers – the underrated heroes of digitalisation

Scrum-Developers – the underrated heroes of digitalisation

The popularity of Scrum has increased enormously through digitalisation. As an agile methodology Scrum enables teams to self-organize. This gives developers more power over the decision how to develop software. This lack of choice was one big drawback when using the waterfall model, where developers are only carry out tasks. At the same time, this leads to more pressure because developers have to finalise and release often. Continue reading

Hackers Now Use QR Codes To Ensnare Users

Hackers Now Use QR Codes To Ensnare Users

Copyright – Les Echos – Fabien Rech

Hackers have started sending fraudulent emails using QR code technology, masquerading as a national communications provider to get client usernames and passwords.

It is a first in the history of hacking. Vade Retro, a company that specializes in mailbox protection, recently announced it had detected the first use of fraudulent emails using QR codes — two-dimensional barcodes used to store digital information that can be deciphered by a smartphone. Continue reading

The Coming Security Storm Over The Digital Cloud

La-securite-du-cloud-public-ENG

Copyright – Les Echos – Fabien Rech

Would you give your house keys to a complete stranger when you are on vacation? Probably not. Human instincts opt for a safer solution.

The question of security is the major constraint preventing more widespread adoption of cloud computing technology. A study by Crowd Research Partners revealed that nine out of 10 professionals worry about safety and security. Data breaches remain the biggest concern for businesses that deploy private cloud servers, software cloud servers (Software as a Service, SaaS), or infrastructure cloud products (Infrastructure as a Service, IaaS). Continue reading

Building the contact centres of the future

Building the contact centres of the future

The boom in digital technology (smartphones, tablets, internet of things, etc.) results in an increase in remote communication channels between customers and companies. Customer behaviour becomes almost compulsive to get a satisfactory answer in real time, regardless of the request made to customer services.  Companies need to constantly rethink their positioning. How should they prepare themselves for future changes? What strategies should be implemented? How will future customer relationships be integrated into these business strategies? How will current contact centres, which are the pillars of customer relationships, evolve in order to address these changes? Two things are certain: technology will continue to evolve and customers will be increasingly more demanding. Continue reading

Why scientists want robots to learn to feel pain

Why scientists want robots to learn to feel pain

Copyright – The Washington Post/Worldcrunch – Karen Turner

Robots are one step closer to being able to experience an essential human feeling: pain.

Researchers in Germany are currently creating a “nervous system” that would mimic a pain response in robots, allowing them to quickly react and avoid harmful situations. Continue reading

Innovation at the heart of Sopra Steria’s DNA

Innovation heart Sopra Steria's DNA

Thanks to a robust innovation policy, Sopra Steria devises innovative solutions for its customers using cutting-edge technologies. This policy fulfils 2 main missions: to anticipate new uses of technology and expand our range of offers. To achieve this, Sopra Steria deploys numerous resources both internally and in collaboration with its partners. Continue reading

The Revolution of the Internet of Things is gaining momentum

IIoT

Copyright – Les Echos / Worldcrunch – Pamela Kanter

The 4.0 Industry, also known as the Industrial Internet of Things (IIoT), is more than just a fad. Within the next 15 years, this sector could contribute up to $10.6 trillion to the economy. In Canada, no one thinks about IIoT as a future thing: They speak about it in the present. One province in particular, Ontario, has already taken the lead in this sector. Continue reading

The Security of Things in a Connected World

The Security of Things in a Connected World

According to Gartner, by year 2020, there will be more than 25 billion connected devices. These devices would connect with the cloud (and other devices) without any human intervention.

What used to be dumb machines, devices, sensors, cars etc. would now turn intelligent with added computing and network capabilities. Systems and assets, which used to be isolated from external networks, would get connected to the Internet.

What does this imply in the context of cybersecurity? And public safety? Continue reading