New ways of working taking online banks by storm

new ways of working

The face of bank services and they way we use them is changing. Nowadays, customers are showing signs of mistrust in traditional banking institutions. Banks are empty. Customers want tailored services and above all, they want them now. These changes all boil down to the digitalisation of banking services. Traditional French banks caught on to this fifteen years ago and have all launched, bought out or taken a subsidiary online bank. To be able to quickly and easily adapt to changes in the market, banks are duty-bound to create new production methods that are customer and not product focused. Online banks represent, for traditional banks, an opportunity to offer innovative services through new ways of working. Scroll down for a spotlight on activity drivers and their impacts.  Continue reading