Technology: an enabler for microfinance institutions

One way a microfinance institution can improve its effectiveness is to optimise Loan Officers’ work, given that they are at the heart of the institution’s activity. Furthermore, providing them with technical tools improves the institution’s geographical coverage, information collection by managers at a customer level, and even the rate at which high-risk customers repay their loan. Continue reading

The Future of Transport is Digital: Infrastructure Management

n our third and final look at the future of transport we are exploring how the use of digital technologies within infrastructure management can be used to improve overall maintenance and efficiency, ultimately lowering costs and improving user experience. Continue reading

The Future of Transport is Digital: The Customers

In our series of three articles looking at the digitization of transport we will explore some of the most impactful areas of this new paradigm:

  1. The customer
  2. Management of services
  3. Infrastructure

This first article will look at the customer, the driving force behind the digitization of the service. Continue reading