The Customer 3.0 is pushing insurers to reinvent themselves

The Customer 3.0 is pushing insurers to reinvent themselves

With the digital revolution making waves across all market sectors, and particularly in insurance, customers now hold more power than before. Time-poor, demanding, and savvy, customers are pushing insurers to reinvent themselves, and therefore traditional marketing strategies are changing. This is your “Customer 3.0”, and here are some innovative solutions that you can offer them. Continue reading

Artificial Intelligence will boost the SOCs of tomorrow

When it comes to Big Data, some see it as the beginning of a new world. But others are frightened of what it represents; namely, a gigantic volume of data. If one thing is sure, it’s that Big Data is at the heart of some of our biggest concerns today. Our ecosystem, brimming with personal information systems (smartphones, tablets, etc.) and connected objects, is sending the volume of available data into exponential growth, to the point where human intelligence alone simply isn’t enough to process it anymore.

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Thoughts on AI Europe 2016

AI Europe

Over 1,000 attendees, 50 speakers and 30 exhibitors; this is a brief summary of what I was lucky enough to take part in during the first AI Europe 2016 conference held in London on the 5 and 6 December. The attendee list boasted the biggest names from the world of artificial intelligence such as Microsoft, Bell Labs, Uber, Samsung and Nvidia, as well as several innovative start-ups, the likes of Blippar and DreamQuark whose innovations are based on machine or deep learning models. Continue reading