Cloud adoption consideration #5: Drive adoption
This is the fifth and final post of a series of blog posts discussing the five main considerations critical to successful cloud adoption by enterprises. If you missed them, the previous posts are here.
Today’s topic is about how to make sure that all your hard work is appreciated.
Let’s imagine that we’ve got a clear strategy, put the technology fundamentals in place and we’ve refined our operating model to ensure we can scale and industrialise our cloud-service consumption. We can’t fail, right? Well – even with all these necessary conditions in place, our experience shows that the consumers of cloud-services in your organisation may still not consume. There can be many reasons for this – gaps in cloud awareness, bias, internal politics etc. The solutions lie in good old change management techniques such as communications at multiple levels, education and briefing sessions, stakeholder management and capture and publication of good metrics to show what is really going on.
The key point is that you cannot assume that you can “build it and they will come” – adoption is not a given and the barriers to adoption of cloud services can be subtle and often invisible, so a metrics capture regime and publication is required to surface them.
Our recommendation is to consider these mechanisms to drive adoption as part of the initial cloud programme structure and scope, but also “bake in” as an inherent part of the operating model revisions that we’ve discussed previously.
One technique to drive early adoption is to find and nurture evangelists with candidate “early adopter” projects and this is an approach we see very often. The trick is making the leap from this initial activity to broader mass adoption in your enterprise that is self-sustaining – i.e., doesn’t need outside influence from the cloud programme to keep the flywheel going.
In this series of blog posts we’ve outlined five of the top factors that we feel are critical to successfully realising the oft-quoted promises of cloud computing for large enterprises. There are technology challenges for sure, not least of which is a whole bunch of new skills required in a discipline that is rapidly changing all the time, but fundamentally this is an exercise in change management and we believe in these fundamental building blocks as the basis for a comprehensive strategy.
Of course, there are more than five things to get right – and infinite ways to fail – but that’s what makes it interesting! Thankfully, our experience is that we are past the phase of disputing the benefits of cloud computing – now the opportunities are clear and it’s all about good execution. We’d love to help you with your journey!