On March 6 and 7 this year, the walls of the Palais des Congrès were fit to burst with a staggering 13,000 visitors from all corners of the industry, including software companies, data analysis or visualisation specialists, and integrators to name a few. The gathering was in aid of the Big Data congress, an annual event which brings together the entire digital ecosystem over two days. The success of the event goes to show how the industry is growing, at full speed ahead. Continue reading
In the age of real-time, the customer can chose whether to pay by card, or directly with their IBAN, depending on their profile,the security offered and the cost. Looking beyond the full range of payment methods that banks have to offer, this is an opportunity for banks to provide enriched and attractive services, combining several different payment methods. Continue reading
Copyright – Les Echos – Fabien Rech
Hackers have started sending fraudulent emails using QR code technology, masquerading as a national communications provider to get client usernames and passwords.
It is a first in the history of hacking. Vade Retro, a company that specializes in mailbox protection, recently announced it had detected the first use of fraudulent emails using QR codes — two-dimensional barcodes used to store digital information that can be deciphered by a smartphone. Continue reading
What does mobile first mean?
Mobile first design refers to the philosophy that the solution should be designed for smaller screen sizes before creating design solutions for larger screen sizes. This is based on the underlying idea that is it much easier to scale a design up than it is to try and squeeze elements into a smaller area. Continue reading
Within the next five years, scalable artificial intelligence in the cloud – Brand AI – could potentially transform how retailers use personalisation to make every store visit a memorable, exclusive customer experience distinct from anything a competing digital disruptor could offer. Continue reading
As both an educational and commercial showcase, digilabs bring together the most outstanding innovations developed by international Business Units within the Sopra Steria group; they are hubs of new ideas to imagine tomorrow’s world. Continue reading
One way a microfinance institution can improve its effectiveness is to optimise Loan Officers’ work, given that they are at the heart of the institution’s activity. Furthermore, providing them with technical tools improves the institution’s geographical coverage, information collection by managers at a customer level, and even the rate at which high-risk customers repay their loan. Continue reading
n our third and final look at the future of transport we are exploring how the use of digital technologies within infrastructure management can be used to improve overall maintenance and efficiency, ultimately lowering costs and improving user experience. Continue reading
In the second in our series looking at the challenges and benefits of the digitization of transport we are going to delve into the area of digitized transport services production and all that entails. Continue reading
In our series of three articles looking at the digitization of transport we will explore some of the most impactful areas of this new paradigm:
- The customer
- Management of services
This first article will look at the customer, the driving force behind the digitization of the service. Continue reading